Customer Support Executive - Domestic

 

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Date : 2019-12-05

Customer Support Executive - Domestic



Price:

Description :

Brief description of the job:

  •        Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  •        Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  •      Follow up to ensure that appropriate actions were taken on customers’ requests.
  •      Refer unresolved customer grievances or special requests to designated departments for further investigation.

Working Hours: 9 hour shift

Requirements (Education): Bachelors qualified

No. of Vacancies: 20

 Skills & Abilities:

  • Proficient with MS Office particularly MS Excel (Spreadsheet)
  • Possess Knowledge of Call Centre Operations
  •  Must be flexible to work in shifts
  •  Excellent communication skills

Age limit: 20 to 30

Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus

Gender: Male & Female

Job Shift: On Rotation

Job Type: Full-time

Transport: Conveyance will be provided to females only, males own transport.

Salary: Up to 21,500

 Location: Karachi, Lahore & Islamabad




Contact : careers.pk@ibex.co

Email : careers.pk@ibex.co
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